I had a customer who was e-mailing me about inks; particularly orange inks. I thought it would be a nice thing to send by mail a couple of samples from various brands to try.
Then this happened:
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The customer was grateful for the package despite it breaking during transit. Well, I felt a little down about it and wanted to make it right somehow. Sure, sending free ink samples is nice, but no one wants cracked lids and spilled ink.
So, I sent him two Lamy Safaris with converters; one red with a 1.1 italic, and one black with a medium nib.
A few days ago, I got this e-mail:
Hi John,
I am sending a package out to you guys. I still have to write a letter to Susan. ;-)