Has anyone heard from Peter at The Pen Sac Co. recently? I sent an order and payment on May 26th and haven't gotten anything. I sent a follow up email on June 9th and left a message on the voicemail last week. No reply to either.
Posted 23 June 2015 - 11:17 PM
Their website has a different email address. Is the AOL one a better address?
Their ordering system is really cumbersome. Am I correct in thinking that you have to print out the order form, fill it out by hand, and then mail it in? I suppose instead of mailing it, you could scan it and send the scan in an email. In either case, it seems extremely awkward. Maybe I am missing something.
Schrödinger's cat walks into a bar. And doesn't.
Regards,
Allan
Posted 24 June 2015 - 12:57 AM
They are really only minimally online. Like a local restaurant that posts a menu and directions and that's all.
OK, that is sort of what I thought. That's why I have been buying sacs from you instead, David. I don't really use that many anyway, since I only do repairs for myself.
Schrödinger's cat walks into a bar. And doesn't.
Regards,
Allan
Posted 21 July 2015 - 11:40 PM
Coming up on 2 months, still no contact or sacs. I've called and left a couple messages and sent emails to both the aol and pensacs.com email addresses. Does anyone know of another way of contacting him? I would really like to avoid opening a paypal claim since that can have quite negative effects for a business and I'm sure my order just slipped through the cracks somehow.
Edit: He got back to me yesterday.
Edited by MxMJ, 24 July 2015 - 11:19 PM.
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